WhatsApp introduces Channels: what is it

Meta CEO Mark Zuckerberg announced Channels for WhatsApp that will allow users to easily follow other people and organisations

June 08, 2023 03:57 pm | Updated 06:26 pm IST

WhatsApp introduces Channels: what is it

WhatsApp introduces Channels: what is it | Photo Credit: WhatsApp

Meta CEO Mark Zuckerberg has announced the Channels feature for WhatsApp that will allow users to easily follow other people and organisations, based on their interests. The feature will enable users to privately receive updates from those they follow.

Channels are a one-way broadcast tool for admins to send text, photos, videos, stickers, and polls. WhatsApp is also building a searchable directory, where users will be able to find Channels to follow, based on their hobbies and other interests.

Users will be able to access Channels in a new tab called Updates. The new Updates tab will be home to channels that you choose to follow. You can also access a channel from invite links sent via chats and e-mails.

A Channel admin’s phone number or profile photo will not be shown to their followers. Also, following a Channel will not reveal users’ phone numbers to the admin or other followers.

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WhatsApp says that channel history will only be saved on their servers for up to 30 days. Admins will also have the option to block screenshots and forwards from their channel.

Additionally, admins will have the option to decide who can follow their channel and whether they want their channel to be discoverable in the directory or not.

It is important to note that Channels won’t be end-to-end encrypted as the feature is aimed at reaching a wide audience.

The company also stated they are exploring options to introduce end-to-end encryption for limited audiences, such as a non-profit or health organisation.

The all-new Channels feature will first be released in Colombia and Singapore. WhatsApp hopes to build on and adapt the experience before making the feature widely available.

WhatsApp Channels announcement

WhatsApp Channels announcement | Photo Credit: Mark Zuckerberg on Instagram

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