Twitter crashes on Android following update

The company rolled out an update to its first-party app bringing it to version 8.28 but the update is now causing the app to immediately crash upon launch.

January 22, 2020 11:48 am | Updated 12:29 pm IST - New Delhi

People holding mobile phones are silhouetted against a backdrop on which the Twitter logo is projected, in this file picture illustration taken in Warsaw on September 27, 2013. Twitter Inc is marching towards this year's most anticipated initial public offering in the U.S., and is expected to begin trading on the New York Stock Exchange in mid-November. According to a Reuters/Ipsos poll, 36 percent of 1,067 people who have joined Twitter say they do not use it, and 7 percent say they have shut their account.    REUTERS/Kacper Pempel/Files  (POLAND - Tags: BUSINESS TELECOMS LOGO)

People holding mobile phones are silhouetted against a backdrop on which the Twitter logo is projected, in this file picture illustration taken in Warsaw on September 27, 2013. Twitter Inc is marching towards this year's most anticipated initial public offering in the U.S., and is expected to begin trading on the New York Stock Exchange in mid-November. According to a Reuters/Ipsos poll, 36 percent of 1,067 people who have joined Twitter say they do not use it, and 7 percent say they have shut their account. REUTERS/Kacper Pempel/Files (POLAND - Tags: BUSINESS TELECOMS LOGO)

Twitter users in India on Wednesday were left helpless as the app crashed globally on the Android devices. The problem was acknowledged by Twitter, which has started fixing it.

“We are investigating a problem with the latest version of our Android app that causes it to crash immediately once it is opened. If you use Twitter for Android, we suggest not updating it until we let you know it’s fixed. Sorry for the inconvenience!” the microblogging site said in a tweet.

The company rolled out an update to its first-party app bringing it to version 8.28 but the update is now causing the app to immediately crash upon launch.

Those who have already installed the update and are not able to use Twitter, can go to the app’s info page and clear data and storage to get it working again.

Those users who have not installed version 8.28 can visit the Play Store listing and tap the overflow menu in the top—right corner to uncheck “Enable auto—update.”

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