Apple addresses iPhone unlock issues, assures a fix

People wearing face masks are pictured at an Apple Store on the day the new Apple iPhone 13 series goes on sale, in Beijing, China   | Photo Credit: Reuters

Apple has acknowledged that its ‘unlock with Apple Watch’ feature on iPhone 13 is not working for all users and has assured to fix the issue.

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Users had complained that they get a 'unable to communicate' error while trying to unlock their iPhone when wearing a face mask. Some others noted that they could not set up the 'unlock with Apple Watch' feature.

"I have been facing this issue since the day I purchased the new iPhone 13. I am getting the error that "Unable to Communicate with Apple Watch," an user said on Apple's discussion page.

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Some have faced the same problem while unlocking the MacBook M1 from their Apple Watch.

The Cupertino-based has said it will fix the issue and send a patch in its upcoming software update. Until then, users are requested to turn off the feature and to use a passcode to unlock their iPhone 13.

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Printable version | Oct 25, 2021 10:52:34 PM |

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