Covering a tragedy with empathy

For many 24x7 TV channels, death means a sensational story

February 19, 2019 12:15 am | Updated 12:15 am IST

Accidents, murders, and cases of sexual assault and violence dominate the news cycle. Journalists are confronted with difficult questions when such incidents take place: Whom do we approach for information? When does the quest for details become an intrusion into moments of grief? How do we move beyond basic facts and provide a human face to a tragedy in a sensitive manner?

While many print journalists grapple with this moral quandary, many reporters of 24x7 news channels, especially local channels, have little time to ponder such questions as morbid deaths pique public curiosity. While journalists often hover around a victim’s house, waiting for the so-called right moment to ask the kin questions, TV journalists hound bereaved family members. Camerapersons even jostle for a view of the body in the ambulance.

For me, this macabre fascination was most apparent on April 9, 2013, when a gas tanker toppled close to Mangaluru. The expanding gas ball set fire to everything and everyone within 50 meters. Ten people died in the accident, and many more were injured.

In hospitals in Mangaluru, where victims were shifted for treatment, the staff forgot to man the entry into the burns ward. Journalists entered in droves and camerapersons attempted to go as close to the victims as they could. Wails and screams of pain cut through the chaos.

A few journalists stood by the door. The sister of a victim, who was critically injured, skirted the camerapersons and stood beside us. We tucked our notebooks into our pockets, and she gave vent to her grief in disparate words uttered amid uncontrollable sobs. The camerapersons saw this. One quickly gave me the mic and instructed me to hold it close to her face (TV reporters were at the accident site and he had to ensure that his channel logo was in the frame). She turned away and covered her face. She clearly did not want her private moment of mourning to be telecast. When he was done with his shot, he went to the other families.

In another hospital nearby, the brother-in-law of a delivery man, who had been riding behind the gas tanker, stepped out of the ICU. He was in shock, but answered questions calmly. But long after the TV cameras moved away, he sat on a chair and wept. Only two reporters remained. We sat beside him in silence. The family, he said, was in debt. It had been only six months since his sister’s wedding. She hadn’t been informed of the accident yet. Our end-of-the-day deadline allowed us the time to console him.

Later that evening, when I was struggling to file the copy within the allotted word length, he called up to say his brother-in-law had died. He asked if I could request the district administration to expedite formalities. By then, gory images had been repeatedly telecast, and many people had come forward to help the affected families.

Minutes later, a TV reporter called me to say he had visuals of a man in flames running on the road. Could I ask the man whether it was his brother-in-law in the video, he asked. No, I said. Soon after, I switched on the TV. The channel announced his death and played visuals of the man in flames and his brother-in-law crying on loop.

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