Letters

Service and PSUs

After being a BSNL landline and broadband subscriber for nearly 20 years, I recently terminated the broadband service with a heavy heart on account of poor service and high bills.As a retired government servant I had an affinity towards a fellow government department despite many inherent problems. It is odd that BSNL despite many advantages continues to treat a customer with indifference. There are a number of former subscribers who would still like to go back to BSNL if it can guarantee good service. Will BSNL realise where it stands today? This is a competitive world (“Parliamentarians want to ditch BSNL/MTNL over poor service”, October 13).

J. Eden Alexander,

Thanjavur, Tamil Nadu

A letter from the Editor


Dear reader,

We have been keeping you up-to-date with information on the developments in India and the world that have a bearing on our health and wellbeing, our lives and livelihoods, during these difficult times. To enable wide dissemination of news that is in public interest, we have increased the number of articles that can be read free, and extended free trial periods. However, we have a request for those who can afford to subscribe: please do. As we fight disinformation and misinformation, and keep apace with the happenings, we need to commit greater resources to news gathering operations. We promise to deliver quality journalism that stays away from vested interest and political propaganda.

Support Quality Journalism
Recommended for you
This article is closed for comments.
Please Email the Editor

Printable version | Jun 3, 2020 11:40:40 AM | https://www.thehindu.com/opinion/letters/service-and-psus/article29694016.ece

Next Story