TN e-registration site crashes due to heavy traffic, residents inconvenienced

On Monday, the portal used for availing of e-passes crashed; residents say there is no clarity in the issuing of e-registrations

June 07, 2021 03:11 pm | Updated July 18, 2021 07:09 pm IST - CHENNAI

Photograph used for representational purposes only

Photograph used for representational purposes only

Hundreds of residents of Chennai and elsewhere, who were attempting to get the mandatory e-registration to travel within the city, were left fuming on Monday as the portal crashed.

The State government, having extended the COVID-19 lockdown further by a week till June 14, had announced certain relaxations but mandated e-registration to travel by taxis and autorickshaws. Similarly plumbers, carpenters and electricians too have to complete the e-registration process in order to travel.

Several commuters complained about the difficulties in getting the e-registration for travelling in autorickshaw or taxis to their offices, and for other personal purposes, as they were unable to get the OTP for getting through the eregister.tnega.org portal on Monday. Commuters also rued the lack of clarity in the issuing of e-registrations for purposes other than medical and other emergencies.

A number of persons wanting to travel by autorickshaw found it difficult to get autorickshaws as the drivers put the onus on passengers to get the e-registration.

T. Santosh, a resident of Tambaram, complained that some taxis which have e-registration were ready to ply, but charged exorbitant fares. He said the autorickshaw drivers, citing the absence of e-registration, wanted the passengers to apply for e-registration.

A senior official of the Tamil Nadu E-governance Agency which is involved in the e-registration and issuing of e-passes said the site on Monday crashed after a large number of persons attempted to apply for e-registration. He said the site would be up and running in the evening. The official said though the State government has announced some relaxations in the lockdown, the e-pass is to be strictly issued only for three purposes of medical emergencies, attending funeral and travelling to other States.

0 / 0
Sign in to unlock member-only benefits!
  • Access 10 free stories every month
  • Save stories to read later
  • Access to comment on every story
  • Sign-up/manage your newsletter subscriptions with a single click
  • Get notified by email for early access to discounts & offers on our products
Sign in

Comments

Comments have to be in English, and in full sentences. They cannot be abusive or personal. Please abide by our community guidelines for posting your comments.

We have migrated to a new commenting platform. If you are already a registered user of The Hindu and logged in, you may continue to engage with our articles. If you do not have an account please register and login to post comments. Users can access their older comments by logging into their accounts on Vuukle.