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Thank you, Tangedco



I am a resident of Green Fort in Perur Pachapalayam. The Tangedco, Perur, understanding the needs of the residents, has recently installed a transformer near the colony and also fixed electronic meters in houses. Installation of the transformer has greatly helped reduce voltage fluctuations and the meters will help the officials in easy reading and billing. We, the residents, y acknowledge the gesture of Tangedco, Perur, and its officials.

P.N. Jagannathan,

Coimbatore.



Needed, parking space



Flyover construction work is in full swing at Gandhipuram. All the buses and other vehicles proceeding from Gandhipuram bus stand towards North Coimbatore and Sai Baba Colony areas use Cross-Cut Road. To avoid congestion on the road, vehicles being parked on either side of the road shall be given an alternative place to park in order to make for easy vehicle flow. Moreover, Deepavali is fast approaching and will attract more traffic and parking vehicles will become tougher.

Hence, the Corporation authorities, in consultation with the Police Department, should take measures now itself in this regard. This will enable free flow of traffic and also make shopping easy and comfortable for people.

R. Raghavan,

Coimbatore.



More space for





flower market



The flower market, the only one in Coimbatore on Mettupalayam Road, is very congested with narrow passage for people to make their shopping easier. In the recent days, on the eve of Onam and Varalakshmi Pooja, there was heavy rush at the market and people could not enter the market. Those who tried to found it difficult ad there was virtual stampede. The experience is very bad and painful for women.

The authorities should look into the situation and arrange for a larger space for the flower market. This will relieve concentration of flower buyers at one centre and will be helpful for citizens residing in other parts of the city.

R. Narasimhan,

Coimbatore.





Connect footpaths



A pedestrian footpath has been laid on the State Bank side of State Bank Road adjacent to the bus shelters, which goes up to the gate of Coimbatore Railway Junction. The railway authorities have laid a pedestrian walkway from the gate to the main building. But in between both these pedestrian platforms, there is vacant muddy area. Always, some two-wheelers are parked there. During rain, the area gets waterlogged. This makes it very difficult for passengers, especially with luggage, to cross from one footpath to the other. I request both the authorities to see to it that the gap is closed and both the footpaths are connected for the comfort of railway passengers.

T. Subramanian,

Coimbatore.





BSNL bill payment



Recently, I had a bitter experience when paying the bill for my BSNL landline phone (0422-2221125).

First, they cut off the connection. Prior to the disconnection, normally they advise the customer to pay the bill to avoid temporary disconnection. In my case, they did not inform me.

Secondly, when I approached the office to know about the bill amount, it was Rs. 2,000 and I immediately paid the amount and waited for resumption of connection. To my dismay, the voice response facility of the department informed me that I had not paid the bill!.

It is ad to note that one of the largest communications network company neglects customer satisfaction.

S.C. Jayakumar,

Coimbatore.





Mofussil buses



Recently, a reader had highlighted the pathetic condition of the State-owned buses in these columns. He had mentioned that only the travel by mofussil buses is comfortable. I wish to highlight that of late, travel by mofussil buses are also a nightmare to passengers and when compared to that, the government buses are far better.

Recently, I had travelled by private mofussil buses and twice I had experienced rude behaviour of the drivers towards the passengers. In the mofussil bus stand also, they do not announce the correct time of departure of the buses. When I travelled from Chennai a few hours after the bus had commenced its journey, it halted at a remote place and the reason given was that the air-conditioning unit did not work. After the fault was rectified, after almost two hours, the bus resumed its journey.

Many times, the authorities inform the passengers about the bus number and time via mobile phones.

But, recently after boarding the bus as per the number received in the mobile phone, the passengers were offloaded and were asked to board another bus.

G. Rajesh Gopal,

The Nilgiris.

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Printable version | Jan 20, 2020 11:43:24 PM | https://www.thehindu.com/news/national/tamil-nadu/readers-mail/article7627142.ece

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