Malappuram municipality on Saturday made a unique initiative to become the first complaint-free town in the State. Launching the municipality’s new project titled Nerariyan Nerittu here, Minister for Urban Affairs Manjalamkuzhi Ali said that such unique and people-friendly schemes would help Malappuram win the best municipality award for yet another term.
Malappuram had won the award for the best municipality twice in recent years by undertaking various people-friendly schemes, including the Vayomitram project, hunger-free town project, Penkaruthu project, liability-free town project, and the zero-file Malappuram project. The municipality won the first ISO certification for a civic body in the country last year.
Malappuram is also poised to become the first municipality in the country to have complete coverage of the Aadhaar scheme and to have bank accounts for all families.
Mr. Ali called upon the municipal authorities to increase revenue through publicity tax. He said the State had given a publicity tax of Rs. 6 crore. “Actually, we deserve to get anything around Rs.300 crore from the State,” he said.
As part of making Malappuram a complaint-free municipality, municipal chairman K.P. Mustafa and team will reach out to all the 40 wards and address all complaints from the people.
With the help of Kudumbasree workers, the municipality would collect and address the complaints of the people.
“We have ensured the help and support of all government departments, including the KSEB, KWA, PWD, police, revenue, civil supplies, social security mission, Social Justice Department, banks and insurance companies,” Mr. Mustafa said.
K.M. Girija, municipal vice-chairperson, said that 95 per cent of people’s complaints would be addressed when the scheme covers the 40 municipal wards in Malappuram.
P. Ubaidulla, MLA, inaugurated distribution of services as part of the new scheme of the municipality. District Collector K. Biju accepted the first complaint.
Senior councillor Veekshanam Mohammed welcomed the gathering.
Ms. Girija spoke. Magician Malayil Hamza and activist Baburaj Kottakkunnu, who won different awards, were felicitated at the function. Municipal secretary Binu Francis proposed a vote of thanks.
