Four engineering graduates have come together to bootstrap an online garage aggregator service for two-wheelers in Mysuru. The idea for Greesyhands, launched in November 2016, came about from the hassles its founders faced while repairing or servicing their two-wheelers.
“We have enlisted a total of 13 garages across the city, including those run by automobile companies, after ascertaining the quality of their service,” says Rahul Gupta, a chemical engineer who gave up his job with a leading software company to co-found Greesyhands. “Our staff will pick up the vehicles and deliver them back after servicing the within the promised deadline at no extra cost. We also have a team of qualified mechanics, whose services can be availed for doorstep repairs or breakdown assistance.”
Professionals working in IT, automobile and other companies, particularly those moving to Mysuru from other parts of the country, are often dissatisfied with the service offered by mechanics, Mr. Gupta says, adding, “There have been instances when they have been over-charged or at the receiving end of rude behaviour.” Greesyhands is also helpful for office-goers who get time to service their two-wheelers only on Sunday, when most garages are closed.
Genuine spares are assured; online records are kept of the last service, parts replaced, previous invoices and payments made; and the garages offer priority service to Greesyhands' customers.
Greesyhands' website aad mobile app keeps the pricing and replacement of spare parts transparent.
Co-founders Debashish Nayak, Gaganpreet Singh and Amrutha Vishwanath head different areas of the enterprise, which has 18 employees on its rolls and has serviced about 500 two-wheelers since its launch. “We book about 5 to 10 vehicles every day,” says Mr. Gupta. The success in Mysuru has led to their expansion of operations to Bhubaneshwar and Chandigarh.
