Jan Dhan accounts using Aadhaar face hiccups

About 40% of Aadhaar users say it has not helped them in financial transactions.

About 40% of Aadhaar users say it has not helped them in financial transactions.  

Almost 40 per cent of people who have obtained Aadhaar numbers say that it has not helped them, with banking correspondents in rural areas reporting that accounts opened under the Pradhan Mantri Jan Dhan Yojana (PMJDY) using Aadhaar face authentication issues, leading to failed transactions, according to a report.

“BMs (Bank Mitras) too prefer to open accounts through the e-KYC due to the simplicity and robustness of the account opening procedures. However, PMJDY accounts opened through e-KYC using Aadhaar number face frequent authentication issues during transactions. BMs report that the biometric signature of these customers is often rejected, leading to transaction denial”, a survey report by the international financial inclusion consultancy MicroSave found.

These findings assume greater significance following the recent passage of the Aadhaar Bill in the Lok Sabha, which will provide legal sanctity to the Aadhaar number. The government is keen to use Aadhaar as a means to better target its Direct Benefit Transfer scheme for subsidy payments and has used this argument to push it as a money bill in Parliament.

However, the survey, conducted in December 2015, found that only 62 per cent of the respondents with Aadhaar numbers said it helped make financial transactions easier. In other words, nearly 40 per cent of the Aadhaar users said it did not help them.

Finance Minister Arun Jaitley had, at the time of introducing the Bill in Parliament on Friday, said that targeting the LPG subsidy through Aadhaar had resulted in savings of over Rs.15,000 crore by the Centre. Four States which had started PDS delivery by a similar exercise on a pilot basis had saved more than Rs.2,300 crore, he said.

Notably, of those who said that Aadhaar helped them, only a fifth said that the benefit they saw was in easing the process of receiving government subsidies, the very reason the government wants to use Aadhaar.

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Printable version | Aug 12, 2020 9:25:51 PM |

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