Infosys salary accounts hacked

ICICI blames card skimming, refunds money

Updated - June 12, 2015 05:45 am IST

Published - June 12, 2015 12:00 am IST - Hyderabad:

In a case of internet fraud, the salary accounts of more than 23 employees of software major, Infosys, in several cities across the country were hacked and money siphoned off in May this year.

The fraud has forced ICICI, the official bank of the company to refund the amounts. Sources said that at least five employees lost over Rs.2 lakh from their accounts.

While the company’s Hyderabad office received just a few complaints, several employees from other cities including Chennai, Bhubaneswar and Bengaluru had complained about the online fraud.

The first complaint came from an employee in Bhubaneswar on May 8, triggering others, tagged in the company’s internal mailing group, to raise the alarm, employees confirmed. Despite repeated attempts, Infosys officials have refused to comment, though ICICI has confirmed the theft.

Fraudulent transactions

“Each of the salary accounts indicated several online transactions that were fraudulent and in most cases police refused to entertain complaints,” a source said. Interestingly, a majority of the aggrieved employees had employee identification numbers beginning with the series — 192. “Most of the employees who faced the problem were recruited in the August, 2011 batch of the company’s Hyderabad office to be later deputed to other places,” an employee said.

“While in some cases the fraudulent transactions took place in close succession, in a span of a few minutes, in other cases money was drained out over 24 hours. In my case, the first transaction took place in the third week of May and I reported the same. My account was drained of cash within the next 24 hours,” a complainant said.

In another case, the fraudsters drained an employee’s accounts within a span of 15 minutes, preventing the person from blocking the ATM card.

“Some of them have asked for the company to close their existing accounts and open new ones,” an employee said, adding the employees are relieved now as the money was returned to their accounts.

Bank refunds money

In an emailed response to The Hindu , an ICICI bank spokesperson said the bank has refunded money to all the impacted customers and replaced their ATM cards. “These are cases of card skimming, wherein the debit card information was used for unauthorised transactions. Such instances, though occasional, happen across the banking industry globally,” the spokesperson maintained.

Cards blocked

According to the bank, the impacted customers did not have enhanced security enabled EMV chip debit cards as “they neither transacted internationally nor did they opt for the EMV chip cards.”

The bank authorities have further clarified that, “every case we receive is thoroughly investigated, appropriate action has been taken and the debit cards have been immediately blocked and replaced.”

At least five employees have lost more than Rs.2 lakh from their accounts

ICICI blames card skimming, refunds money to all the impacted customers

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