Thomas Cook collapses with 6,00,000 tourists stranded abroad

Thomas Cook said in a statement that “despite considerable efforts”, it was unable to reach an agreement between the company’s stakeholders and proposed new money providers.

September 23, 2019 05:00 pm | Updated December 03, 2021 08:06 am IST - London

Empty Thomas Cook check-in desk in Gatwick Airport, England on September 23, 2019. British tour company Thomas Cook collapsed early on September 23 after failing to secure emergency funding, leaving tens of thousands of vacationers stranded abroad.

Empty Thomas Cook check-in desk in Gatwick Airport, England on September 23, 2019. British tour company Thomas Cook collapsed early on September 23 after failing to secure emergency funding, leaving tens of thousands of vacationers stranded abroad.

British travel firm Thomas Cook collapsed into bankruptcy on September 23, leaving some 6,00,000 holidaymakers stranded and sparking the U.K.’s biggest repatriation since World War II.

The 178-year-old debt-plagued group, which had struggled against fierce online competition for some time and blamed Brexit uncertainty for a recent drop in bookings, failed to secure 200 million pounds ($250 million, 227 million euros) from private investors and collapsed in the early hours.

Monday’s bankruptcy, which followed a lengthy period of chronic financial turmoil after a disastrous 2007 merger deal, left some 600,000 tourists stranded worldwide according to Thomas Cook, while its 22,000 staff are now out of a job.

The British government launched emergency plans to bring some 1,50,000 U.K. holidaymakers back home from destinations including Bulgaria, Cuba, Turkey and the United States.

 

Thomas Cook said in a statement that “despite considerable efforts”, it was unable to reach an agreement between the company’s stakeholders and proposed new money providers.

“The company’s board has therefore concluded that it had no choice but to take steps to enter into compulsory liquidation with immediate effect,” it added.

‘Operation Matterhorn’

The long-troubled group has also been blighted by enormous costs arising from its disastrous 2007 merger with MyTravel, a deal which left it plagued with huge levels of debt.

The U.K. government said on September 23 it had hired planes to fly home British tourists, in a mass repatriation plan codenamed ‘Operation Matterhorn’ which began immediately.

Launching Britain’s “largest repatriation in peacetime history”, Transport Secretary Grant Shapps added that the government and U.K. Civil Aviation Authority had hired dozens of charter planes to fly home Thomas Cook customers.

“All customers currently abroad with Thomas Cook who are booked to return to the U.K. over the next two weeks will be brought home as close as possible to their booked return date,” the government said.

 

Both a tour operator and an airline, the travel giant’s key destinations were in Southern Europe and the Mediterranean but it offered also holidays in Asia, North Africa and the Caribbean.

“It is a matter of profound regret to me and the rest of the board that we were not successful,” said Thomas Cook chief executive Peter Fankhauser.

“This marks a deeply sad day for the company,” he added in the statement.

22,000 out of job

As well as grounding its planes, Thomas Cook has been forced to shut travel agencies, leaving the group’s 22,000 global employees — 9,000 of whom are in Britain — out of a job.

 

Chinese peer Fosun, which was already the biggest shareholder in Thomas Cook, had agreed last month to inject 450 million pounds into the business as part of an initial 900 million pounds rescue package.

In return, the Hong Kong-listed conglomerate was to acquire a 75% stake in Thomas Cook’s tour operating division and 25% of its airline unit.

“Fosun is disappointed that Thomas Cook Group has not been able to find a viable solution for its proposed recapitalisation with other affiliates, core lending banks, senior noteholders and additional involved parties,” the Chinese group said in a statement to AFP on September 23.

Dramatic fall

Cabinet maker Thomas Cook created the travel firm in 1841, transporting temperance supporters by train between British cities.

It soon began arranging foreign trips, being the first operator to take British travellers on escorted visits to Europe in 1855, followed soon after by destinations further afield.

Thomas Cook grew into a huge operation but fell into massive debt despite recent annual turnover of 10 billion pounds from transporting about 20 million customers worldwide.

The tour operator’s demise caps a dramatic fall from grace for a company which was ejected from London’s prestigious FTSE 100 shares index in 2010 — and from the second-tier FTSE 250 last year. Its shares are worthless and now suspended.

The company’s failure comes just two years after the collapse of Monarch Airlines that prompted the British government to take emergency action and return 1,10,000 stranded passengers, costing taxpayers 60 million pounds on hiring planes.

“A rescue package would likely have amounted to little more than delaying the inevitable and simply throwing good money after bad,” said XTB analyst David Cheetham.

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