Mahatma Gandhi Medical College signs MoU to boost quality of healthcare services

S. C. Parija, Vice Chancellor, Sri Balaji Vidyapeeth, and others at the signing of the MoU.   | Photo Credit: Special Arrangement

The Mahatma Gandhi Medical College and Research Institute (MGMCRI) has signed a Memorandum of Understanding (MoU) with the Agra-based Product and Process Development Centre, under the Ministry of Micro, Small and Medium Enterprises on adopting Lean Six Sigma principles to boost quality and efficiency of healthcare services.

The MoU was signed on October 11 by Panneer Selvam, Principal Director, Product and Process Development Centre; V.S. Manjunath, Six Sigma Trainer; and A.R. Srinivasan of Sri Balaji Vidyapeeth which runs the MGMCRI, in the presence of V Nirmal Coumare, Medical Superintendent, MGMCRI, and S. C. Parija, Vice Chancellor. Swati Jayant Pawar, Deputy Medical Superintendent, MGMCRI, Usha Carounanidhy, Director – Accreditations, SBV, Asha Suresh Babu, General Manager (Admin.), and Ralph Mathews, Legal Officer, SBV were also present on the occasion. According to a press note from SBV, Lean Six Sigma principles are used in a wide array of industries to improve the process efficiency by eliminating waste and reducing defects.

Zero tolerance

In the healthcare industry, defects not only affect revenue and customer satisfaction, they can even mean the difference between life and death. Speaking on the occasion, Prof. Parija said, “Quality initiatives in healthcare system is becoming mandatory. This memorandum would pave the way in ensuring quality in services offered at all the constituent units of SBV”.

The Process and Product Development Centre for technological upgradation of small scale castings and forging industries was set up at Agra in 1985 with the assistance of Government of India, Government of Uttar Pradesh and UNDP/ UNIDO. Initially, it was a Government setup under SIDO and later converted into an autonomous body in 1986. Following the MoU, an LSS training session in healthcare was conducted for delegates drawn from across the country, including 25 personnel of SBV.

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Printable version | Apr 13, 2021 4:49:36 PM | https://www.thehindu.com/news/cities/puducherry/mahatma-gandhi-medical-college-signs-mou-to-boost-quality-of-healthcare-services/article29675582.ece

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