Customers complain about fraudulent transactions in ATMs

As many as eight customers of a nationalised bank in the city have lodged police complaints about fraudulent transactions through their Automated Teller Machine (ATM) debit cards over the last two days.

Police sources said the customers - Ashokan, Shanthi, Bhuvaneshwari, Vijayakumar and Arul Das who have savings bank account with the Pakkamudayanpet branch of Indian Bank received alerts of the fraudulent transactions on their mobiles on Sunday.

All the eight customers had sums ranging from Rs.10,000 to Rs.25,000 deducted from their savings bank account in multiple transactions. The total value of the transactions turned out to be Rs.1.76 lakh.

A police official said that the money was shown as having been withdrawn in Chennai. The preliminary investigation by the police confirmed that none of them had visited an ATM or paid any kind of bills on the day the withdrawals were made.

“We have asked the Indian Bank manager to compile the list of customers whose debit card PINs were compromised and submit a report to us,” he said.

Meanwhile, the victims have registered complaints at the D. Nagar police station.

The debit card fraud is the latest in a number of cyber crime incidents unfolding in Puducherry which remain undetected as the territorial police lack the technical expertise and necessary gadgetry to deal with such hi-tech crimes. The Puducherry police still does not have a specialised department to probe the increasing number of cyber crimes.

Rs.10,000 to Rs.25,000 deducted from their savings bank account in multiple transactions

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Printable version | Dec 1, 2021 6:31:50 PM | https://www.thehindu.com/news/cities/puducherry/customers-complain-about-fraudulent-transactions-in-atms/article6927734.ece

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