The baggage check-in systems of both Terminal 1 and 2 of the Mumbai airport were affected causing delays in issuing boarding passes and loading baggage after the Local Area Network (LAN) failed for over an hour due to a reported power supply issue on Tuesday evening.
“Due to an unexpected technical glitch, the network is down. The team is resolving the issue and operations are expected to resume shortly,” a Mumbai International Airport spokesperson said.
It was later announced that the system was restored around 5.50 p.m. Jet Airways, in a message to passengers, said that a network failure at the airport had impacted all airlines and departure delays were up to an hour.
An airport official said that while the system was up and running there would be consequential delays due to the backlog that the glitch resulted in. “Issuance of boarding passes was being done manually. This also results in more time for check-in of passenger baggage and its loading onto different aircraft,” the official said.
The glitch affected all airlines operating out of Mumbai. The delay is also set to cause delays in other airports like Delhi and Bengaluru as incoming flights from Mumbai will be late.
