Man gets compensation 20 years after mother’s death

Consumer forum directs Mahanagar Gas Limited to pay ₹11 lakh to Ghatkopar resident

Twenty years after a Ghatkopar resident lost his mother to a gas explosion in his house due to the negligence of the employees of Mahanagar Gas Limited, the State Consumer Disputes Redressal Commission has directed the company to pay him over ₹11 lakh as compensation with 9% interest from March 1999.

Prakash Vora, a resident of Nutan Kailash Nivas in Ghatkopar (East), decided to switch from using a gas cylinder and registered for a gas pipeline connection on September 21, 1998. At ₹6,000 each, the company offered to provide a gas pipeline to all members of his housing society. The residents received their connections in October 1998.

A few weeks later, a representative of the company came to Mr. Vora’s residence for an inspection, which led to a minor gas leak and a small explosion. However, on December 28, 1998, a few employees of the company visited his house again. At this time, all members of Mr. Vora’s family had gone to Pune. Only his mother, Jyotiben Vora, was present at home.

Jyotiben told the employees that since none of her family members were around, they should not carry out their tests. However, the employees told her that they will only take a few minutes and started carrying out some welding work. They had carried a small stove with them for the inspection and as soon as they started it, a big explosion took place. Jyotiben suffered burn injuries in the incident and succumbed the next day.

Mr. Vora filed a complaint on March 8, 1999, seeking compensation for the death of his mother. He demanded ₹5 lakh for hardship, mental agony and suffering caused to his family, ₹4 lakh for repair charges, ₹6.85 lakh for furnishing the house, ₹60,975 for material costs and ₹4,000 for installation charges.

P.B. Joshi, the presiding judicial member, and A.K. Zade, a member of the commission, held that there was deficiency in service on the part of the company and directed Mahanagar Gas Limited to pay ₹3,05,000 with 9% interest per annum from March 1999 as compensation for Jyotiben’s death.

The commission also directed the company to pay ₹6,85,217 with 9% interest per annum from 1999 towards repair work and expenses for furnishing the house, ₹1 lakh with 9% interest from 1999 for hardships, inconvenience, mental agony and suffering, and ₹25,000 for litigation costs.

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Printable version | Feb 26, 2020 4:30:39 AM |

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