COVID-19 service providers brought under one umbrella

Helpline number launched; help desk to coordinate work

May 19, 2020 11:15 pm | Updated 11:15 pm IST - Kozhikode

Passengers who returned from Saudi Arabia on a special Air India flight at Karipur airport  on Tuesday night.

Passengers who returned from Saudi Arabia on a special Air India flight at Karipur airport on Tuesday night.

The Kozhikode Corporation has brought services of all non-governmental organisations in the city involved in COVID-19-related activities under one umbrella. The public may access the services through the helpline number (6235400400) between 8 a.m. and 8 p.m.

Mayor Thottathil Raveendran told reporters here on Tuesday that the platform would give equal opportunity to all organisations and that the recognised ones would be provided identity cards by the Corporation. Through the help desk, people in all 75 wards of the Corporation may avail of the services.

The help desk will coordinate among various organisations even beyond the lockdown and during natural disasters in the future. It will enable organisations to work alongside the government structure during difficult times.

The Mayor said the call centre required minimum technological assistance and that it was equally beneficial to people of all sections of the society. “The greatest advantage is that personal details of those who seek help are never disclosed and hence one can contact the help desk without hesitation,” he said.

The Corporation is also opening a ‘Janakeeya Hotel’ under the Kudumbashree Mission to provide food at subsidised rates. The hotel, being set up at the vegetable market at Vengeri, will be opened on Thursday.

0 / 0
Sign in to unlock member-only benefits!
  • Access 10 free stories every month
  • Save stories to read later
  • Access to comment on every story
  • Sign-up/manage your newsletter subscriptions with a single click
  • Get notified by email for early access to discounts & offers on our products
Sign in

Comments

Comments have to be in English, and in full sentences. They cannot be abusive or personal. Please abide by our community guidelines for posting your comments.

We have migrated to a new commenting platform. If you are already a registered user of The Hindu and logged in, you may continue to engage with our articles. If you do not have an account please register and login to post comments. Users can access their older comments by logging into their accounts on Vuukle.