Metrowater has brought in changes to the way it supplies water to the city.
It has commenced supply using smaller 2,000-litre and 3,000-litre water tankers for residents who opt for the paid service. Currently, Metrowater supplies 6,000-, 9,000-, 16,000- and 24,000-litre tankers to residents.
Metrowater operates 8,500 trips per day. However, this summer, the number has hit a peak. Of the 8,500 trips, 6,000 are free for residents. The remaining ones are allocated for residents who opt for the paid service.
“The problem is caused by an increase in booking by residents. The pendency is for 12 days. But many residents who have booked refuse to accept the water. This is because of multiple booking by the same residents and the same apartment complexes. The cancellation is more than 30%,” said an official. “We are working out ways to sort this. We are streamlining the system. We will hire more lorries. At least 200 vehicles will start supply of water this week,” said an official.
“We have installed additional tanks at 1,200 new locations. The tanks are filled thrice a day,” said an official.
“The water tanker supply is a paid service. This is not the primary duty of the board. It was started just to help residents get more water on payment of a fee. This is just to avoid any mafia from fleecing the residents. The mandate is to supply water to all poor residents free of cost. Street supply is good,” said the official.
