Livelihood centres to connect service providers with clients

Toll-free number, portal launched to help urban poor find a market for their skills

City livelihood centres will start operations this week, offering the urban poor access to the market for offering their services and products.

A toll-free number, 18004258973, and a portal,, were launched on Monday, to provide information to residents who want to get services and products from the urban poor.

For example, a resident can call the toll-free number to contact service providers such as electricians, beauticians, drivers, physiotherapists, tailors, painters and plumbers.

Most skilled workers who offer services for the residents will be persuaded to register with the city livelihood centres, civic officials said.

“The toll-free number has not been activated by BSNL yet. It is expected to be operational in a week,” said an official.

“The objective of the centres is to provide a platform for the urban poor to market their services and access information and other benefits,” said an official.

Currently, the city has four centres to act as a one-stop shop for those seeking services from the informal sector.

The city is expected to get a total of eight such livelihood centres, in various neighbourhoods. Old buildings of the Chennai Corporation, including schools that were closed a few years ago, will be redeveloped as city livelihood centres.

A Corporation school opposite Stella Maris College has been converted to such a centre.

“The urban poor can use the centres for promoting their services and products. The centres will be positioned to be resourceful for those seeking information on all aspects of livelihood and government schemes,” said an official.

Over 7,600 members of 6,344 self-help groups in the city will conduct a survey to identify skilled workers among the urban poor, to offer sources of livelihood. Data compiled by the survey will be used to promote livelihood opportunities among the urban poor in Chennai, said an official.

Following a series of brainstorming sessions, a decision will be taken on fixing wages for skilled workers who offer services for the residents, said an official.

“Services will be offered at an affordable cost. There is still no clarity on the fixing of wages for the service providers,” said the official.

A letter from the Editor

Dear reader,

We have been keeping you up-to-date with information on the developments in India and the world that have a bearing on our health and wellbeing, our lives and livelihoods, during these difficult times. To enable wide dissemination of news that is in public interest, we have increased the number of articles that can be read free, and extended free trial periods. However, we have a request for those who can afford to subscribe: please do. As we fight disinformation and misinformation, and keep apace with the happenings, we need to commit greater resources to news gathering operations. We promise to deliver quality journalism that stays away from vested interest and political propaganda.

Support Quality Journalism
Recommended for you
This article is closed for comments.
Please Email the Editor

Printable version | May 31, 2020 12:56:54 PM |

Next Story