Taxi aggregators in Bengaluru continue auto services overlooking Transport Department order

Taxi aggregators were asked to stop services with effect from Wednesday. They are planning to approach court seeking stay on department action, say officials

October 12, 2022 01:44 pm | Updated 11:54 pm IST

Auto services were made available for passengers by charging more than the fares fixed by the authorities.

Auto services were made available for passengers by charging more than the fares fixed by the authorities. | Photo Credit: FILE PHOTO

Taxi aggregators in Bengaluru have yet again overlooked the order of the Transport Department by continuing auto services via their mobile apps.

Following a meeting with representatives on Tuesday, the department had directed Ola, Uber, and Rapido not to run auto services from Wednesday (October 12) citing that their services are illegal. However, aggregators snubbed the department by continuing the services on Wednesday morning.

Auto services were made available for the passengers by charging more than the fares fixed by the authorities. While some commuters pointed out the availability of autos, others said the waiting time was too long.

Issue to reach High Court

The officials in the department said aggregators were planning to approach the Karnataka High Court seeking a stay on the action taken by the department.

“On Tuesday, notices were served to the aggregators not to continue the auto services. The aggregator are said to be approaching the court seeking a stay on the action taken by the department. Considering the development, the department held meetings with senior government advocates. The department will file a caveat before the court on the issue,” Transport Commissioner T.H.M. Kumar said.

Meanwhile, the department has also approached higher-ups in the cybercrime division to deliberate on initiating action against the aggregators for flouting rules. “The aggregators will be held responsible for the lapses, not the auto drivers. With the help of cybercrime police, the department will collect details on how many autos made available on the mobile apps of the aggregators, depending on the information further decision will be taken on imposing penalty for violating the rules.” said the official.

Uber submits letter of intent

On October 6, the department had issued notices to the aggregators following complaints of them charging exorbitant fares. Though the aggregators were asked to stop auto services with immediate effect, they did not oblige.

Following written responses from them, the department held a meeting on Tuesday and again notices were issued to stop the auto services with effect from Wednesday and apply for licences. The commissioner said among the aggregators, Uber has submitted a “letter of intent” requesting the department to continue auto services.

Many auto drivers stay away 

Fearing that the department would impound their vehicles and penalize them, many auto drivers preferred to stay away from logging on mobile apps.

Raviprasad, an auto driver said, “Every time there is an issue between the Transport Department and taxi aggregators, the department officials target drivers. Instead of paying a heavy penalty, I preferred to log off from the app. The government should come out with its own mobile app that protects the interest of drivers and the general public.”

Top News Today

Sign in to unlock member-only benefits!
  • Access 10 free stories every month
  • Save stories to read later
  • Access to comment on every story
  • Sign-up/manage your newsletter subscriptions with a single click
  • Get notified by email for early access to discounts & offers on our products
Sign in


Comments have to be in English, and in full sentences. They cannot be abusive or personal. Please abide by our community guidelines for posting your comments.

We have migrated to a new commenting platform. If you are already a registered user of The Hindu and logged in, you may continue to engage with our articles. If you do not have an account please register and login to post comments. Users can access their older comments by logging into their accounts on Vuukle.