Bescom rectifies technical glitch in bill payment service

November 11, 2022 08:31 pm | Updated 09:45 pm IST - Bengaluru

The Bangalore Electricity Supply Company (Bescom) said it has rectified the technical glitch in the electricity billing system, which was found in the bills generated on November 1.

A release from Bescom also said that the consumers have been enabled to make the online payment with immediate effect. “Soon after technical glitches found in physical billing generated on November 1, the same has been rectified in the systems on November 2. Consumers are allowed to make online payment flawlessly,” said Bescom MD, Mahantesh Bilagi.

He further clarified that the glitches had occurred during the transition of service from Infosys to Infinite Computer Solutions. “Though the printed bill shows a higher amount, the actual amount is reflected in the systems,” he said.

Top News Today


Comments have to be in English, and in full sentences. They cannot be abusive or personal. Please abide by our community guidelines for posting your comments.

We have migrated to a new commenting platform. If you are already a registered user of The Hindu and logged in, you may continue to engage with our articles. If you do not have an account please register and login to post comments. Users can access their older comments by logging into their accounts on Vuukle.