For the families of the missing crew of the Coast Guard's Dornier, this has been a fraught experience. Contacted on the phone from Visakhapatnam, a close relative of the pilot, Deputy Commandant D. Vidyasagar, said, “They (Navy and the Coast Guard) have been doing their job 1000 per cent. Officials of the Ministry (of Defence) are regularly in touch with us.” Mr. Vidyasagar is the son of a retired employee of the Visakhapatnam Port Trust and has a four-year old son. “He is professionally very competent and an excellent human being,” a colleague told The Hindu. As soon as news of the missing aircraft was conveyed to them, Vidyasagar’s parents left for Chennai. Close relatives from Visakhapatnam joined them on Thursday.