SOS call service gathering dust

It was launched with much hype and now it is gathering dust. The SOS call service on the Vijayawada-Nandigama section is hardly used by any motorists and the National Highways Authority of India (NHAI) has neither replaced it with an improved version or come up with a new system.

The SOS service is meant to provide assistance to commuters during emergencies. According to NHAI officials, the contractor, who developed Vijayawada-Nandigama section, had to set up SOS call service centres (booths) for every two kilometres all along the 50-km stretch. But for a handful of such centres at Ibrahimpatnam, Gannavaram and other locations, there are not many at other places. Given the rules, the contractor has to set up 25 such booths on Vijayawada-Nandigama section.

Defending the poor usage of SOS call service, NHAI Project Director T. Suresh Kumar said motorists prefer calling the toll free numbers displayed along the road and the other helplines from their mobile phones. Now, SOS booth service is outdated, he said.

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Printable version | Apr 19, 2021 11:53:04 AM |

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