Thiruvananthapuram

KSRTC asked to comply with fare stage rules

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Commuters allege “differential and discriminatory treatment”

The State Transport Commissioner has asked the Chairman and Managing Director (CMD) of the Kerala State Road Transport Corporation (KSRTC) to comply with the May 19, 2014 government notification on fares for stage carriers and the Motor Vehicle Rules.

The directive comes in the wake of alleged “differential and discriminatory treatment” meted out to bus commuters by the transport utility.

The KSRTC CMD has been asked to file an “action taken report” to Transport Commissionerate on anomalies in fare stage and violations pointed out by Babu Gopakumar B., a retired bank employee from Kannanmoola in the capital.

Pointing out several instances, Mr. Gopakumar had said the fare charged by the KSRTC is sometimes even 250 per cent more than the actual fares and that there was no relation between the distance actually travelled and the fare paid by the commuter.

As per the government notification, issued on May 19, 2014, for travelling 10 km on a super fast bus, the minimum fare is Rs.13. For 21 km, the fare should be Rs.13 for the first 10 km and Rs.7.92 for the next 11 km. But, for the 19 km from Mangalapuram to Kallambalam, the KSRTC charges Rs.50, instead of the Rs.20 as mandated by the notification.

The transport utility does not issue minimum fare ticket in buses other than ordinary/city fast. Different fares are collected for the same distance on the same route and in the same type of bus.

To travel the 5 km from Pattom to Thampanoor in the city, one has to pay Rs.13 on a fast passenger coming via MC Road and Rs.12 on buses coming via NH, instead of Rs.10, the minimum fare. In super fast, one has to pay Rs.26 and Rs.31, instead of Rs.13, the minimum fare.

KSRTC tickets, except for ordinary and city fast buses, do not have the boarding point/alighting point or the distance travelled. Fare table, including minimum fare, is not displayed on buses other than the JNNURM ones and vestibules. The commuter comes to know the rate only upon buying the ticket.

The operating crew do not wear badges as mandated in the Motor Vehicles Rules and the commuter cannot even take up a complaint against them, Mr. Gopakumar said.

A KSRTC official said they have implemented the notification and the wrong interpretation on fare stage is causing confusion. “We collect different fares for buses coming via NH and MC Road as the distance varies. Buses operating in the ghat section also collect more fares as authorised,” he said.

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Printable version | Apr 22, 2019 4:34:48 PM | https://www.thehindu.com/news/cities/Thiruvananthapuram/ksrtc-asked-to-comply-with-fare-stage-rules/article8266369.ece

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