Greater Hyderabad Municipal Corporation will deploy big data analysis in order to match the grievance redress reports by its field-level staff to the ground truth.
Agencies such as World Resource Institute will be commissioned to carry out the analysis on behalf of the GHMC, for effective monitoring of the grievance redress mechanism through online platforms such as My GHMC App, Commissioner M. Dana Kishore informed on Tuesday, during his first interaction with media after assuming office.
“There are reports of discrepancy between the grievance resolution and the situation on the ground, sometimes because the problem recurs soon after. To keep a tab on such issues, we want to correlate the official reports with the CC camera footage from the ground,” Mr. Dana Kishore said. Also, systems will be developed to take citizens’ feedback and improve infrastructure accordingly.
About the coordination between Hyderabad Metropolitan Water Supply & Sewerage Board in terms of re-carpeting the dug-up road stretches, he said about 2,200 km of road dug up for laying water and sewerage pipelines has been relaid during the last 13 months. Further, HMWS&SB has paid the GHMC a total of ₹125 crore as road cutting charges to carry out the work.
The Water board has taken up the task of GIS mapping of 7,000 km of sewer lines and 15,000 km of water supply lines, in order to locate leakages in a short time and arrest possible road damage. He also announced the decision to increase the number of vehicles to lift the construction and demolition waste from the present 22 to 100, and to set up two more hot mix plants for manufacturing BT mix.
With regard to preparations for Ganesh procession, Mr. Dana Kishore said, the GHMC will take the responsibility of deploying 167 cranes this year, as the Irrigation Department wing, which used to do it, was shut down.
A joint meeting will be be held on Friday with all other stake-holding departments including the Police, he said.
