Delhi

Upgraded version of DMRC mobile application launched

DMRC Chairman Durga Shankar Mishra (right) and MD Mangu Singh at the event on Monday.

DMRC Chairman Durga Shankar Mishra (right) and MD Mangu Singh at the event on Monday.   | Photo Credit: Sushil Kumar Verma

To help people search for nearest metro station, fare, nearest tourist spot; feedback feature enhanced

An upgraded version of the Delhi Metro Rail Corporation (DMRC) mobile application was launched on Monday by Ministry of Housing and Urban Affairs Secretary and DMRC Chairman Durga Shankar Mishra.

Stating that the upgraded version of the application will provide “ease of living” to Delhiites, Mr. Mishra said, “The app will help passengers search for the nearest metro station, fares for desired travel and even nearest tourist spots.”

Mr. Mishra also said that the DMRC would eventually shift to cashless payment.

Cashless payment

“The National Common Mobility Card (NCMC) is already available in Ahmedabad and Kochi Metros. Eventually the DMRC will also shift to the cashless transactions and make it completely digital. However, this is a long-term plan and the shift from the old to the new system will take some time” said Mr. Mishra.

DMRC Managing Director Mangu Singh, who was also present at the event said, “The Delhi Metro is continuously trying to incorporate technology into its functioning so that services become more convenient and accessible for the passengers. Through this application, we have tried to reach out to commuters directly.”

Talking about glitches in ticket vending machines (TVMs), Mr. Singh said, “There is a slight problem as the new currency is not being recognised by the TVMs. However, we are aware of the problem and are trying to get it resolved.”

The application will allow commuters to send direct feedback to the DMRC.

“The application’s feedback feature has been further enhanced with the facility of attachment of photos or relevant information or document for better understanding and redressal of the issue reported. DMRC officials at the back-end will be monitoring the feedback and look into the matter directly” Mr. Mishra said.

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Printable version | Apr 2, 2020 7:01:08 AM | https://www.thehindu.com/news/cities/Delhi/upgraded-version-of-dmrc-mobile-application-launched/article24499020.ece

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