Delhi

Builder told to pay over ₹20 lakh compensation

Had ‘arbitrarily’ altered the specifications of Gurugram flat booked in 2012

A private real estate developer was directed to pay over ₹20 lakh compensation to a homebuyer after it was alleged that the developers failed to deliver possession of a property booked in Gurugram in 2012.

It was alleged that the developer had “arbitrarily” altered the specifications of the flat.

Holding the developers deficient in services, the State Consumer Disputes Redressal Forum said: “The evidence on record shows that the complainant had booked a unit having three bedrooms with a servant room, whereas the developer has arbitrarily changed the same to only three bedrooms. The deficiency in service and unfair trade practice on the part of the developer stands established.”

The directions came when a Lucknow-based couple approached the consumer panel alleging deficiency on the part of Imperia Structures Limited. “Under good faith and in absolute belief about site plans shown, the complainants booked a three-bedroom plus one servant room flat, which was to be constructed. However, while signing the agreement, the complainant was shocked to find out that the floor plan annexed was only of three bedrooms,” read the complaint.

It was further alleged that despite alerting the developers, they failed to rectify the floor plans.

Directing compensation to the complainant, the forum additionally observed that the developer had failed to “explain” why the location of the flat booked was changed “unilaterally”.

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Printable version | Feb 21, 2020 3:47:56 AM | https://www.thehindu.com/news/cities/Delhi/builder-told-to-pay-over-20-lakh-compensation/article28231616.ece

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