Taxi aggregator Uber has temporarily suspended ‘surge pricing’ in Delhi-NCR region, following wide criticism for increase in fares.
On the fourth day of odd-even scheme, passengers faced difficulties in booking cabs as the platform showed fares to be as high as five times as the normal fare.
The U.S.-based firm said it “regularly does surge pricing when demand outstrips supply.”
“However, given the threat of the Delhi government to cancel permits and impound vehicles of our driver partners, we are temporarily suspending surge in Delhi with immediate effect. We hope to work with the government to keep Delhi moving, especially during this time when the citizens need us the most,” Uber India General Manager North Gagan Bhatia said.
The company said higher prices are required in order to get cars on the road and keep them on the road during the busiest times.