Coimbatore

Coimbatore city police stations turning visitor-friendly

Smiling women police personnel welcoming visitors, a mini library, a well-maintained waiting area and play area for children catch your attention as you walk into Race Course (C-2) Police Station.

The ambience that welcomes visitors at Race Course station provides an insight into the changing face of police stations in Coimbatore City.

The changes got national recognition when R.S. Puram (B-2) police station was ranked the best in the country in the category of SMART Police Stations, an initiative by Ministry of Home Affairs (MHA), in March 2018. The City Police then decided to gradually replicate the R.S. Puram model iat other police stations.

Feeding room for mothers, children's play area, mini library, pantry for police and gymnasium are additions in police stations in the city.

The library has general books other than those on law. Three newspapers are also available for visitors. Though the feeding room and children's play area may not have users every day, they are kept ready, said a police officer at Race Course station.

The Race Course station is 150 years old. It was made into a two-storey building in 2015, and provided with ample parking space.

CCTV cameras

Now, all police stations have CCTV cameras, inside and outside the building, to monitor movement of visitors. The surveillance camera in the cell ensures that those detained and kept in custody are not subjected to physical torture.

Through a tie-up with Lions Club, mini libraries were opened in all city stations. The concept of a reception was introduced at all stations, with trained personnel guiding visitors and complainants.

Asked whether the city stations will be in the reckoning for the MHA award again, Deputy Commissioner of Police (Law and Order) L. Balaji Saravanan said the notification for the next edition of MHA award for SMART Police Station was yet to be issued.

The acronym SMART stands for S-Sensitive and Strict; M-Modern with mobility; A- Alert and Accountable; R- Reliable and Responsive; T- Trained and Techno-savvy concept.


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Printable version | Jan 19, 2022 10:53:04 AM | https://www.thehindu.com/news/cities/Coimbatore/coimbatore-city-police-stations-turning-visitor-friendly/article27298523.ece

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