Choices Careers

Legal process outsourcing as a career

Strong technology skills are necessary for the LPO industry. Photo: M.A. Sriram   | Photo Credit: M_A_SRIRAM

Legal process outsourcing (LPO) is the practice where law firms and other organisations outsource legal work from other places or other legal support services companies. Mostly, countries like USA outsource legal services from countries like India. LPOs include a vast range of legal services — litigation research, drafting contracts, patent services, etc.

As India continues to gain from the outsourcing boom, LPO opens avenues to both an alternative legal career and a high-paying job.

“Just like most other sectors, LPOs have evolved over time with a global footprint and have matured to adapt with the increasingly complex global regulatory environment. Apart from the academic degree or certification in the relevant legal domain, individuals seeking to build their careers in an LPO need to have a keen interest and aptitude towards developing subject matter expertise in global legal regulations affecting highly regulated corporations and industries,” says Jaideep Kewalramani, vice-president of operations, Thomson Reuters Legal Managed Services.


Thomson Reuters, one of the leading sources of information for business and professionals, recently held a three-day legal fest in New Delhi to acquaint students of law with the scenario.

Describing the response as overwhelming, Lulu Khandeshi, vice-president and head of human resources, Thomson Reuters Legal Managed Services, said that law graduates with strong communication and analytical skills can consider a career in the LPO sector.

“LPOs help foreign firms with legal aid services. Therefore, excellent communication skills are a must. While prior work experience in an LPO is not mandatory, we provide internship opportunities,” Khandeshi says.

Even with the boom in the outsourcing sector in India, awareness of this sector is still low, she added.

“Not many LPO firms hold campus placements and a majority of the law graduates opt to be litigation or corporate lawyers. Exposure to LPO is required. We need to catch students young and educate them. Law students know LPOs exist but have a limited idea about the work. The legal fest helped students realise what the jobs are like in this sector as they were given an opportunity to visit our office for three days and go over projects which gave them a first-hand experience of what the work is like,” Khandeshi said.

Apart from a legal degree, students interested in a career in the LPO industry need to have a keen interest and aptitude towards developing subject matter expertise in global legal regulations which affect industries and corporations. Since the LPO industry is increasingly getting technology-driven, it is essential for aspirants to have strong technology skills. Students should also have strong interpersonal and negotiation skills as it is indispensable when negotiating with existing or prospective clients or customers or identifying business opportunities.

This article is closed for comments.
Please Email the Editor

Printable version | Jan 25, 2021 4:44:20 PM |

Next Story