NYSE-listed property and casualty insurance firm Chubb is setting up a business services centre in India to support the IT, digital and analytics functions of its global insurance operations.
It will be one legal entity with facilities in Hyderabad and Bengaluru. The centre, with focus exclusively on business support services for the company’s technology and actuarial functions, will commence operations later this year with 100 employees initially, across the two cities.
Chubb Business Services-India will employ technical professionals providing support in a number of impact areas such as intelligent process automation, digital technology, data analytics, machine learning and others such as risk management, Chubb’s chief risk officer and chief digital officer Sean Ringsted said here on Thursday.
The initiative, he said, converts technology, analytical and other quantitative positions currently outsourced to third-party vendors in India to full-time Chubb employee positions.
These facilities in Hyderabad and Bengaluru would supplement Chubb Digital Centers of Excellence for Business and Innovation operating in Jersey City, Miami in the U.S. and in Singapore.
“By hiring and developing our own talent, we will have greater control over the capabilities and projects we are developing to enhance the experience for our customers and business partners, introduce innovative products, streamline processes and improve efficiency” Mr. Ringsted.
“The talent we hire in India will be an important complement to the teams already established in our regional technology delivery centres,” Global Head of Operations for Chubb Julie Dillman said. Staffing for the new jobs created in the business services centre will be sourced locally, in partnership with local technology companies, academic institutions and others. Chubb is partnering with India-based Tetrasoft and BRIDGEi2i to attract local talent.
