Vodafone India has renewed its multi-million dollar agreement with IBM to manage IT services support for its infrastructure and applications for another five years.
While the companies did not disclose a deal size, research firm Greyhound Research estimates the value to be in the range of $750-$850 million and can be expected to cross $1 billion by 2023.
Under the contract, IBM will manage IT services support for Vodafone India’s IT infrastructure and applications environment, which is likely to help the telecom operator derive benefits like enhanced customer experience, cost optimisation, scalability of IT infrastructure and overall improvement in efficiency of network operations.
IBM will also support Vodafone India’s IT environment transition into IBM hybrid cloud, allowing the telecom services company to leverage and integrate existing IT resources and data assets with private cloud environments. The pact builds on the existing 8-year relationship between Vodafone India and IBM.
