A toilet for the disabled, improved lighting on platforms and the re-opening of a refreshment stall, are some of the demands commuters at the Chromepet railway station made recently.

The station, one of the biggest in the suburban sector, has several thousand commuters thronging it every day.

Representatives of the Federation of Civic and Welfare Associations of Pallavaram municipality, and regular commuters travelling towards Chennai Beach as well as Chengalpattu, took part in a pamphlet-distribution drive last week, to highlight their demands,

The commuters said a vegetarian light refreshment stall that had existed earlier, had been closed more than a decade ago. They wanted it re-opened for the benefit of hundreds of employees, who returned home after night shifts in factories around Chromepet and Nagalkeni. Clean drinking water was another vital demand, as this was not available at the station. A toilet for the disabled as well as one for the general public had also been shut down. Lighting along the road bordering the station was also poor, and a woman’s chain had been snatched there recently. Illumination on the platforms was also bad, the commuters said. Since several thousand commuters from Chromepet, Hasthinapuram, Nemilichery and parts of Tiruneermalai used the station every day, there were invariably long lines at the ticket counters. Demanding additional counters as well as more staff, the commuters said they sometimes had to spend an hour during rush hour or on weekends just to buy a ticket.

The commuters also wanted important announcements to be made in advance, for instance when suburban trains arrived on main line platforms.

The Chromepet station is a significant contributor to Southern Railway’s revenues, as its sale of daily and season tickets has increased in the last year. The pamphlet distributed by the commuters said 4 lakh daily tickets and 12,000 season tickets were sold every month, taking monthly earnings to over Rs. 50 lakh.

Appealing to the Southern Railway administration to take note of their grievances and take steps towards solving them, the commuters also asked for more grievance redressal meetings.

Commuters have appealed to Southern Railway to improve amenities

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