Passport Seva Project wins e-governance award

The Passport Office here had issued 5,91,557 passports since its inception in 2007, said Passport Officer (Madurai Region) S. Maniswara Raja here on Friday.

The Passport Office, which was established here after it was delinked from Tiruchi Region in the end of 2007, had issued 215 passports in 2007; 1,05,909 (2008), 1,02,411 (2009), 98,398 (2010), 1,28,643 (2011) and 1,55,981 passports were issued till December 6, according to a press release.

The Madurai Passport Region comprises Theni, Dindigul, Madurai, Sivaganga, Virudhunagar, Ramanathapuram, Tirunelveli, Tuticorin and Kanyakumari districts. To expedite issuance and delivery of passports, the Union External Affairs Ministry officials had introduced Passport Seva Kendras (PSKs) across the nation. In Madurai Region, there are two PSKs functioning in Madurai and Tirunelveli cities respectively. Launched in association with Tata Consultancy Services on a public-private partnership mode, it was aimed to deliver all passport related services in a reliable manner and in a comfortable environment. Since June, 77 PSKs had been opened across the nation.

The Passport Seva Project (PSP), introduced by the Ministry of External Affairs, had been adjudged as the most significant e-governance initiative of the Union government undertaken during 2011-12 by the Computer Society of India. The PSP had brought about transformation in the functioning of the passport offices and delivery of public service to citizens.

After a multi-stage evaluation, which included field visits to PSKs, the CSI in association with Nihilent Technologies, had presented the CSI-Nihilent e-governance award for excellence for the successful efforts in application of Information and communications technology for good governance.

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