BSNL should prove its mettle by providing quality and competitive service, says Vice-Chancellor
TIRUCHI: State and Central Government employees should be aware of the growing level of competition in the wake of privatisation of various services. Trade unions should encourage talent-oriented promotional policies, without sticking on to the conventional seniority-based elevation, the Vice-Chancellor of Bharathidasan University, C. Thangamuthu, said here on Tuesday.
Speaking after honouring the Bharat Sanchar Nigam Limited (BSNL) employees and officials with the meritorious awards for 2006, Dr. Thangamuthu pointed out that, with the telecommunication services facing the height of competition in the present-day context, the BSNL had a greater responsibility in proving its mettle by providing quality and competitive service. The conversion of the telecom services into a separate corporate entity as BSNL partly aimed at keeping a pace with the growing competition from the private sector.
The conversion had not created any sea-change in the attitude of the BSNL employees, especially in the grass-root level cadres. In this context, Dr. Thangamuthu said a survey conducted by the university had revealed that many subscribers in the Tiruchi SSA surrendered the BSNL landline connections, due to poor quality service by the grass-root level workers.
The Vice-Chancellor said with the private sector services extending attractive perks and talent-oriented promotional policy, there was `exodus' of young technocrats from the BSNL to these firms. The trade unions should take cognisance of the fact that and come forward to encourage efficiency.
In all ten officials and employees were honoured on the occasion.
The Deputy General Manager (Administration), V. K. Sanjeevi, the Senior Sub-Divisional Engineer (D.TAX), Visalakshi Kannan, the Junior Telecom Officer, K. Thenmozhi, the Divisional Engineer, P. Subramanian, the Sub-Divisional Engineer (Billing), A. Maharajan and the Junior Telecom Officer (Networking), D. Padmanabhan, received the `Sanchar Seva Padak' award; the Telecom Technical Assistant, S. Lakshmipathy, the Senior Telephone Supervisor, R. Chitra, a driver, P. Mathivanan and a Group `D' staff, M. Durairaj received the `Bharat Sanchar Sarathy award'.
The award carried a citation, a certificate and a purse of Rs. 11,000.
The General Manager, Kumbakonam, H. Mohamed Abubacker, presided over the function and A. Balraj, General Manager, BSNL, Tiruchi SSA, spoke.