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Knowledge management holds promise to strengthen SME sector

Special Correspondent
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clear cut:Rani Muralidharan, Vice Chairperson, CII Tiruchi Zone, speaking at a management development programme in Tiruchi. S. Sundarrajan, right, Director, NIT-T is in the picture.photo: A.Muralitharan
clear cut:Rani Muralidharan, Vice Chairperson, CII Tiruchi Zone, speaking at a management development programme in Tiruchi. S. Sundarrajan, right, Director, NIT-T is in the picture.photo: A.Muralitharan

Human resource, process, and technology-related aspects of knowledge management are being focussed at the three-day management development programme (MDP) on ‘Knowledge Management’ (KM) initiated on Thursday by the Department of Management Studies (DOMS), National Institute of Technology – Tiruchi (NIT-T).

Key topics for deliberations constitute relevance and concepts of KM; linking KM with business strategies; tactical approaches of KM; knowledge capturing, storing and sharing; knowledge creation through collaboration; tools and technologies for KM; KM and organisational culture; initiating and managing KM projects; social media and KM; and KM metrics and evaluation.

The programme will benefit 26 persons drawn from multiple segments of industry, the Tamil Nadu Industrial Investment Corporation, programme coordinator G. Kannabiran, Professor, DOMS, said. Large companies already undertake KM activities. The practices will be transferred to the smaller companies through the programme, Prof. Kannabiran said.

Knowledge management was quite relevant for small and medium enterprises where attrition is more felt. Knowledge capturing was essential in situations where people with expertise move out of the companies for better prospects. Wherever SMEs were linked to larger companies, the latter could help the former to build KM capabilities, Rani Muralidharan, Executive Director, G.K. Sons Engineering Enterprises, and Vice Chairperson of CII Tiruchi Zone said, inaugurating the MDP. Ms. Rani Muralidharan felt that the NIT-T could be of help to industries through conducting MDP programmes for the SME sector. NIT-T Director S. Sundarrajan presided over the programme on the topic considered a contemporary discipline meant to evolve formal systems to capture knowledge to retain the culture of performance in an organisation.

According to the organisers, KM enabled organisations to achieve many strategic goals such as providing opportunity for improving products and services, improve operational efficiency, achieve growth through innovation and promoting better organizational culture. Successful KM implementation brings in significant changes in structural, cultural and technological aspects of the organisation, and therefore needs to managed effectively, the organisers said.

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