The Chennai Police has urged all banks to consider issuing chip-based credit and debit cards to avoid duplication. This comes in the wake of a rise in complaints of bank card frauds, including card cloning and data theft from ATMs.
Commissioner of Police J. K. Tripathy, who convened a meeting with representatives of various banks here on Tuesday, advised them to be more sensitive towards issues concerning transaction security. He urged for some changes in the present system for bank cards, including the introduction of biometric identification system, cards with chips, and dynamic PIN system for ATM users.
Mr. Tripathy also asked bankers to provide online and mobile banking facility only after providing adequate advice to customers on the safe usage of the service. He also requested users of ATM machines to be more cautious and inform authorities in case they find any mysterious objects in the card slot. The meeting was attended by representatives of more than 30 banks, officials from Central Crime Branch and RBI.