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Complainants must be kept informed of action taken: DGP

Kavita Kishore
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Director General of Police P. Kamaraj pays tribute to policemen who laid down their lives at the call of duty on the Police Commemoration Day, here on Monday. Chief Minister N.Rangasamy is also seen —Photo: T. Singaravelou
Director General of Police P. Kamaraj pays tribute to policemen who laid down their lives at the call of duty on the Police Commemoration Day, here on Monday. Chief Minister N.Rangasamy is also seen —Photo: T. Singaravelou

With a view to making the citizens aware of the protection that police provide for them, Director General of Police P. Kamaraj has instructed all his officers to keep complainants informed of the steps taken in their cases.

If it is a cognisable offence, an FIR should be filed and there will be a follow-up on that. Otherwise, the police will make a note of it and update the complainant on the action that has been taken, he said, speaking to The Hindu after the Police Commemoration Day function on Monday. Severe action will be taken against those who create fear and panic amongst the people, he added.

“So far, I have been taking steps to improve the motivation of the police force to meet the expectations of the people. I have started several confidence-building measures to motivate the force. I have also met with the traders and a general cross-section of the public to understand the ground reality,” he said.

It is important to bring the force to the people’s doorstep. It is also equally important to make them feel confident that the police will work for them.

“Traffic and Law and Order are the areas that I am focussing on improving right now. For traffic, educating the people is necessary before enforcement begins. The people need to understand that as road users a certain kind of behaviour is expected of them, and only after that can the police begin to take action against offenders. Once the people are educated, penalties and fines will be imposed strictly,” said Mr. Kamaraj It is too soon to say what measures will be put in place, because a thorough study of the traffic conditions is taking place, he added.

I have been going on rounds in the town and observing the situation. Wherever there are lapses on the part of the police, they are being pulled up and the supervisors have been instructed to keep a strict watch on their subordinates, he said.

On the occasion of the Police Commemoration Day, Chief Minister N. Rangasamy, the DGP and other police officials paid homage to those police officers who died while on duty.

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