Revenue generated by BSNL, Salem Region, in the mobile phones sector has increased by 10 per cent in the first half of this financial year compared to the corresponding period during the previous financial year, said General Manager (GM) of BSNL Salem Region (comprising Salem and Namakkal districts) S. Mani.

He told reporters here on Wednesday that the overall income generated by BSNL in this region — through mobile phones, landline and Internet connectivity — has gone up by 5 per cent between April 1 and September 30, 2013, compared to the same period in the previous year.

He said that the number of mobile phone connections increased from 8,98,578 connections in September 2012 to 9,37,099 connections in September 2013.

Mr. Mani said that the number of broadband connections too had increased from 30,822 in 2012 to 34,049.

“The number of prepaid connections increased from 8,64,266 in 2012 to 9,04,970, in September 2013. The number of postpaid connections dropped from 34,312 in 2012 to 32,129 in September 2013,” he said and added that there was not much difference in the number of landline connections in Salem region. “There were 1,33,716 active connections in September 30, 2013 against 1,33,926 in 2012,” he said.

He said that BSNL has fixed the target at erecting 59 new cell phone towers — 32 2G and 27 3G — by the end of March 2014. “This will be in addition to the existing 293 2G and 96 3G towers in Salem and 177 2G and 19 3G towers in Namakkal district,” he said.

Responding to allegations that customer care executives in BSNL were behaving in a rude manner towards customers, he said that those staff would be identified and would be given training on the art of handling customers.