‘Green channel banking' will be introduced in more branches of State Bank of India (SBI) in Orissa.

A pilot project of ‘green-channel banking' is continuing in Bhubaneswar in Orissa. It is aimed at promoting paperless work and facilitating faster transaction and better service for customers.

Customer meet

Speaking at a customers' meet held in the city on Tuesday night, Devendra Prasad, General Manager (network II) of the SBI, the system would soon be introduced in some SBI branches in Berhampur and some other parts of the State. Mr. Prasad along with Alok Johri, DGM (operation and credit), and regional manager Amit Tripathy made a visit to the city to inspect the functioning of the bank and to interact with customers.

Through special ‘green channel counter' transactions, including withdrawals, deposits, and remittances up to Rs. 40,000 could be made. It would ease transactions for customers.

Customers need not fill up any pay-in slips or draw cheque for depositing or withdrawing money from their accounts thereby they would save paper and contribute to the concept of ‘green banking'.

It would also make transactions faster. The facility was introduced in 26 out of 680 branches of the bank in the first phase, Mr. Prasad said.

Alternative channels

The SBI was now putting stress on alternative channels of banking such as ATM counters and mobile and internet banking to reduce pressure on counters at branches, he said and added that during next four years the SBI was planning to establish 40,000 new ATM counters in the country.

Security

Stating that lack of security at SBI ATM counters was a major concern of customers, Mr. Prasad said the demand of customers was genuine and very soon private security guards would be posted at all ATM counters of the bank.

New machines

He also hinted at establishment of cash acceptance machines in some selected branches which would enable customers deposit cash up to Rs. 50,000 directly through the machine.

Branches selected

MKCG Medical College campus branch and Aska Road branch of the SBI were chosen for putting up the machines in the first phase, he said.