New vehicle purchasers in the Capital have complained that dealers are delivering vehicles without installing high security registration number plates (HSRP), according to Rosmerta Technologies, the sole contractor for installation of HSRPs in the city. The contractor has noted that this practice of automobile dealers has resulted in a huge backlog of HSRPs, which is increasing daily. “There is an inventory of 65,000 to 70,000 plates as of now, which accounts for June, July and August alone,” said a spokesperson for the contractor on Wednesday.

The contractor has appealed to the public to not take delivery of vehicles without affixing HSRPs. “Our major concern is about the awareness among the public since without HSRPs, both customers and dealers, are at risk,” he said. There are 14 centres across the city where the number plates are being installed but customers are not approaching these places, noted the spokesperson. The contractor has set up two email ids that can be used by customers for queries:hsrpcustomercare@gmail.comandrosmertahsrp@gmail.com

“We have installed about 7.50 lakh HSRPs since the scheme began in Delhi. But vehicle buyers were not coming forward on time to get them installed. There was also a delay in many cases on part of the dealers in applying for these plates and they did not come to us regularly with the new details,” he said.

In the absence of new number plates, vehicle users run the risk of paying Rs. 4,500 in challan if they ply their vehicles on the road without proper documentation. “We have also shared data with the Traffic Police to start slapping challans on vehicle users but the police are busy checking if GPS and permits are in place. They are not able to focus on this for the time being,” he added.

HSRP registrations for old vehicles began in May.

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