Delhi took another step forward in its endeavour to make the property registration process transparent and provide hassle-free dealing to the citizens with the launch of the fifth e-Sub Registrar Office at Basai Darapur in West Delhi.

The new office was inaugurated by Chief Minister Sheila Dikshit in the presence of Revenue Minister Arvinder Singh Lovely, MLAs Malaram Gangwal and Nand Kishor, and Divisional Commission Dharam Pal among others.

Speaking at the launch, Ms. Dikshit said this was the fifth such office after the ones launched at Mehrauli, Rohini, Nand Nagri and Kapashera and that it has been set up as part of reforms initiated by the Revenue Department to make the public experience of registration and stamping completely user-friendly.

Ms. Dikshit said that as of now a person who wants to register a document in a regular Sub Registrar Office has to deal with huge crowds, serpentine queues and lack of basic infrastructure, such as proper seating, drinking water and toilet facilities, and often the applicants have to make several rounds and wait endlessly before the document is registered and delivered, the new e-offices will put an end to this.

Ms. Dikshit said the new system envisages a process in which each applicant arrives at the e-Sub Registrar Office for a pre-fixed appointment. The appointment can be taken online by accessing the Revenue Department’s website.

“On reaching the e-Sub Registrar Office, the applicants will have access to the best infrastructure and amenities, which also figures in the special needs of the differently-abled. More significantly, the entire process of registration has been re-engineered, making it hassle-free. Registered documents will be delivered to them the very same day at the e-Sub Registrar Office and in case their documents are rejected or impounded, they will be informed in writing the same day.”

Stating that Delhi Government has been working towards making the lives of people comfortable by providing world-class infrastructure and introduction of e-enabled services, she said the e-Sub Registrar Offices were a step in this direction.

Speaking about the facilities, Mr. Lovely said the Revenue Department intends to completely eliminate the menace of touts and middlemen by making the entire registration process transparent and accessible. “Facilitation counters at the e-Sub Registrar Office will help the applicants at every step of registration. All details regarding the registration process, including downloadable PDF formats of all deeds and stamp duty calculator, are available on the Department’s website.”

As for the e-Sub Registrar Office at Basai Darapur, he said it will cater to Rajouri Garden sub-division. The building has been constructed by Delhi Tourism and Transportation Development Corporation (DTTDC) at a cost of Rs.7.30 crore and within a period of just two months. The same model will be replicated at the remaining Sub Registrar offices very soon, he said.

For her part, Ms. Dikshit also announced that a neighbourhood cultural centre beneath the Raja Garden Flyover will soon become operational as the DTTDC has already selected an operator for the same.

  • Under the new system, applicants will arrive at e-Sub Registrar Office for pre-fixed appointments

  • Appointments can be taken online by accessing the Revenue Department’s website