THIRUVANANTHAPURAM: Chief Minister Oommen Chandy has said that laws and norms should make way for practicality when it comes to solving the problems of the people.
He was speaking after inaugurating a two-week long village-level revenue adalat here on Tuesday. "There are cases that get entangled in technicalities and red-tapism such as issuing a death or birth certificate; on such occasions practicality should take precedence. The priority should be in providing immediate relief to the aggrieved," he said.
Mr. Chandy said time was the most valuable commodity today and people expected prompt response for their grievances from the Government machinery. The tendency to postpone important decisions fearing controversy should be done away with.
Decisions should be taken after weighing the pros and cons of an issue. All requests pending before the Revenue Department would be settled with utmost transparency. Transparency in administrative matters was not a favour to the citizen, but his or her right, he added. Nearly 50 per cent of the requests received by the Revenue Department had been settled favourably.
Revenue Minister K. M. Mani, who presided over the function, said the adalat was aimed at taking justice to the people. "All the requests pending before the Revenue Department will be settled during the adalat," he said.
The Minister later gave away possession certificates and relief funds to more than 500 persons based on the requests submitted.
The adalat, which takes place simultaneously in all the 1,566 village offices across the State, will conclude on January 20. Apart from the Revenue Minister, the adalat will be represented by other senior officials including the Additional Chief Secretary (Revenue), Land Revenue Commissioner, District Collector, tahsildars and village officers.