KATTAPPANA: Since the launch of the district Vanitha Helpine here on June 13, nearly 220 petitions have been settled from different areas.
Most of the complaints settled are related to family matters and disputes between neighbours, as per the records available at the helpline. The helpline has live records on the complaints settled and keeps a tab on the recurring complaints.
“This is the first place where women reach to get help on issues relating to domestic violence, harassment and incidents of violence. So far about 20 petitions have been transferred to the police station for booking cases,” said an official at the helpline.
A large number of complainants come from the plantation areas of Peerumade and other far away places like Bison Valley come to the helpline, said the official. The helpline is working 24-hours with a staff strength of 14 led by a woman Sub-Inspector.
A vehicle has been allotted to the helpline to reach the spot immediately where violence against women is reported.
Since, a proper inquiry is done by the trained staff, who were earlier attached to the police station or DySP offices, fake and non-serious complaints could be detected, she said.
According to the District Superintendent of Police P.K. Kuttappayi, since the launch of the helpline, there is no considerable fall in the total number of petitions filed by women in the police station. However, it could effectively helps in providing a platform to the poor women in getting justice.