S. Anil Radhakrishnan
Trial run at Attingal RTO next week
Thiruvananthapuram: Web-enabled Fully Automated Services of Transport (FAST) of the Motor Vehicles Department will be available for motorists at the Rural Regional Transport Office functioning at Attingal in the capital district from next month.
"It will be the first office of the MVD in the State to commence trial run of the services. The inordinate delays in getting the services will be avoided with the commencement of FAST," secretary of the State Transport Authority and the Project Manager Alex Paul told The Hindu .
Over 10 MVD offices, including those at Kazhakuttom, Neyyattinkara, Aluva, Kollam, Punalur, Adoor, Pathanamthitta and Alappuzha, will be commissioned by June end, he said.
Under the Rs.48-crore FAST project, the computerisation of 16 Regional Transport Offices (RTOs), 42 sub-RTOs, four zonal offices and 17 check-posts has been taken up to provide "fast and quality services across the counter."
The RTO office in Ernakulam has already been computerised. The Hyderabad-based Electronic Corporation of India Ltd. (ECIL) is implementing the project through its technology partner Terrasoft.
Majority of the services such as vehicle registration, change of ownership, renewal of licence and cancellation of hypothecation will be available across the counter. The RTO office at Attingal, with an area of 2,000 sq.ft., has been spruced up by ECIL. As many as 27 computers, 13 printers, three scanners, two laminating machines, three barcode readers, web camera and a touch screen kiosk have been provided.
The counters, sporting the same design, are on the lines of the one commissioned at the RTO office in Ernakulam. Waiting room and drinking water as in the Friends centres are the amenities that await the motorists at the swanky centres. The waiting hall, with an area of 550 sq.ft., has chairs to accommodate 36 persons.
Under a three-year Build, Operate, Maintain and Transfer contract, ECIL has created the requisite infrastructure such as tiled flooring, electrical works, counters and furniture in the offices. Besides, they take care of computer networking, web hosting, data transfer to the central server at the MVD headquarters and supply materials.
"The computer system will automatically allocate the work and the public need go to the particular counter for getting the service," said Abdul Karim, assistant secretary, State Transport Authority, and coordinator, FAST project.