Autorickshaws have a role to play in making the image of a city. Many cities are known to have a camaraderie between the driver and the passenger. The experience of hiring autos outside the railway stations in Kochi is different from that of Thriuvananthapuram. The service outside the station in the capital is almost trouble-free while the commercial capital has failed to emulate it.
It would take some more time to ascertain whether the present initiatives to streamline the auto services in the city, especially at the railway stations, will be a success.
Once the services become people-friendly, it will certainly boost the image of Kochi which is in the process of a makeover in infrastructure.