Grievances of 1,500 pensioners settled

Pensioners and serving employees based in Ernakulam and Alappuzha participated

Kochi: The adalat organised by the Accountant General(A and E), Kerala, here on Saturday redressed the grievances of as many as 1,500 government pensioners and serving employees based in the Ernakulam and Alappuzha districts.

The adalat held from 7.30 a.m. till evening took up for redressal the grievances relating to the revision of pension under ‘One Rank One Pension’ scheme and matters relating to GPF, loans, and pay slips.

At a press conference, K. Vijayakumar, Senior Deputy Accountant General (Administration), said that there had been an overwhelming response from the pensioners and other government employees in the two districts. The adalat was being held as part of its plan to reach out to the retired and serving employees who had grievances relating to their pension and other matters. In fact, the adalats had already been held in the 13 districts. Adalat for the remaining Kollam district would be held soon.

He said that the grievances mainly centred on change of grade and correction of family details. All the cases could be settled to the full satisfaction of the participants.

File tracking software

Mr. Vijayakumar said that once the file tracking software was installed, the government servants would be able to quickly find out the status of the letters and other communications sent by them to the office. The office was in talks with the National Informatics Centre and the system would be introduced soon.

He said that the service of the Public Grievances Officer was now available. The officer could be contacted on 0471-2321600 and 9495321600.

He also urged the retiring government employees to send in their pension papers well in advance so that the office could process them by March 31.As the State government had unified the date of retirement, the office had to process and clear pension papers of as many as 20,000 employees a year.

Therefore, the retiring employees should ensure that their papers reached the office of the Accountant General by September.

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