‘Kerala’s power-planning better than other States’
THIRUVANANTHAPURAM: At a time when the quantum of electricity due to the State from the Centre is shrinking and the State’s dams are in a water-deficit condition, reducing the consumption of electricity is the best way to overcome power shortages, Electricity Minister A.K. Balan has said.
He was speaking after releasing a citizens’ charter brought out by the Electrical Inspectorate on Tuesday.
The Centre had no plans to handle the power shortage in the country. Compared to the power situation in other States, Kerala’s performance on the power-planning front is commendable. In Tamil Nadu, for instance, load-shedding is in force for eight hours a day. In Kerala, there is load-shedding only for thirty minutes, Mr. Balan said.
Even so, the government is facing criticism, Mr. Balan said. The citizen’s charter has three aims: to present concise information about the activities of the inspectorate before the public, build awareness about its services and to inform the public about the quality of services offered by the inspectorate.
As per the charter, the inspectorate will issue a receipt within a week for a complaint raised by a consumer and will deliver the service in 30 days. If the service is not delivered, the consumer can directly approach the Chief Electrical Inspector for relief.
The charter was prepared by a group consisting of various stakeholders, Mr. Balan said. The inspectorate should ensure that services are delivered in time, he added.
V. Sivankutty, MLA, pointed out that though many citizen’s charters had been brought out recently, some government staff view these as promises made by elected representatives.