The Bangalore Water Supply and Sewerage Board (BWSSB) has come out with a new web-based billing and payment system called Pay Easy.
A press release said consumers can log on towww.bwssb.organd using their email ID, RR number, and their mobile phone number, view their billing history and consumption pattern for the last six months, and also pay their bills online using any of the VISA/ Master/Maestro credit/debit cards. The bills can also be printed for future reference.
The user-friendly initiative has been initiated by the newly created Revenue Billing and Collection wing of the BWSSB, with support from National Informatics Centre (NIC).
This online bill payment service is a result of a six-month exercise that involved pooling the billing data of all consumers on a central database. BWSSB chairperson Gaurav Gupta said: “Plans are on the anvil to provide SMS alerts on issue of bills and payment receipts shortly. We have already received online payments from 2,443 consumers in the last two months after the soft launch.”
Appealing to consumers to make use of the services, he said feedback and suggestions can be sent through the specially created link in the portal.