The I-T Department, Karnataka and Goa region, will be launching an exclusive helpline for salaried and pensioned income -ax assessees to get their grievances redressed.
I. Suresh Babu, Chief Commissioner of Income Tax, Bangalore III, told presspersons here on Monday that the helpline will entertain complaints of the assessees.
A time limit of 15 days has been set to redress a grievance.
He said the communication gap between the assessees and the assessing officer has been the reason for piling up of grievances. Many a time, officials have not received the correspondence of the assessees, he said.
The helpline will be launched on January 4 in Bangalore, Mr. Babu added.